Miller's Crime Scene Restoration (MCSR)

Serving Southern California since 1995, MCSR is a professional trauma scene restoration company that specializes in the removal of biohazard and contaminated property, infection control, sanitizing and the elimination of waste and offensive odors. We work in cooperation with law enforcement agencies and clients from San Luis Obispo to San Diego and from beach to border. Law enforcement and our clients understand that we provide a quick response time and flexible and timely scheduling.  We can usually be on site within 2 to 4 hours once the scene has been released by law enforcement. Each case is handled discreetly and efficiently to facilitate re-occupancy of any premise as expeditiously as possible.

We understand that you are going through a difficult time and our team is professionally trained to help with these types of services. We can help you with insurance claims if applicable to your situation and will bill the insurance company upon completion of the work.  Generally, after a few questions, we can determine what type of services you may need and an estimate of the cost.     

We have been in business for over 15 years and have experience with all types of situations from unattended deaths to traffic accidents.  We have worked with many cities and law enforcement agencies throughout Southern California as well as private enterprises and families.  You will be able to speak to a person not a recording and our Trauma Scene Practitioner (TSP) will try to answer any questions you may have. Typically, we can assess your needs and recommend the best course of action with a few simple questions about the cause of contamination. We are also available for an on-site consultation if necessary at no charge to you.

We clean to perfection and serve with compassion!

Call us 24/7, 800-423-1611

License #TSW016    Insured/Bonded    Certified Title 8, Section 5193

UNSURE WHO TO CALL TO CLEAN UP TRAUMA SCENE
As we are generally unaware of a crime or death scene when it happens, it falls on the victum or survivor to find out how to restore the scene. Law enforcement agencies such as homicide or medical examiners office can provide a list of licensed Trauma Scene Waste Practicioners. Our company has been in business for 15yrs and our license number is TSW 016. We have the experience to help you with this difficult time. Most clients don't want to or unable to deal with the situation after a tragedy and that is why you can call us. If you are a Property Manager, home owner or tenant and are not sure what needs to be done, call us and we will walk you through the process. You may call us directly at (800)423-1611 for 24 hour service.

For the past 15 years we have been working side by side with major insurance companies such as State Farm, Mercury, Progressive, etc. We can help facilitate with the process of reembursement from the Insurance Company with the Bio- Hazard removal as wells as any other restoration work that needs to be done including replacing carpeting or painting. In most cases Home Owners insurance will pay for the restoration. We are here to help you make this as uncomplicated as possible. GIVE US A CALL TO HELP YOU!

Homicide (Murder) and Other Violent Crimes

The taking of a life by another human leaves families traumatized and victimized. The remaining family is often overwhelmed with emotions and grief. Just dealing with a loss of a loved one is difficult. The additional burdens associated with violent crimes include dealing with media and police in addition to the other tasks associated with a death. Funeral arrangements, life insurance, contacting family and friends and locating wills are only some of the items that can quickly overwhelm a family. Miller's Trauma Scene Restoration can help remove one burden; the burden of dealing with the gruesome physical aftermath of blood and body fluids. Because this is the only type of service we provide, we have experience in various situations and respond with sensitivity while maintaining our objectivity to begin the restoration process.

 Self Inflicted Death or Attempts (Suicide)

The taking of one's own life (or the attempt) can be very difficult to understand. This confusion coupled with a death quickly overwhelms family and friends. We work as discreetly as possible to protect the confidentiality of the victim and family. After effects of firearms (handguns, rifles and shotguns) are disturbing and leave scenes that no one should ever have to witness. These scenes can be ghastly, resulting in family and friends experiencing additional emotional trauma such as Critical Incident Stress Syndrome. Being forced to clean up the body fluids and other biological debris can emotionally scar individuals. It is important to use trained professionals to deal with these situations.

Unattended Death

After a death, nature begins the process of returning our physical being to its simplest form, hence the term "ashes to ashes". This process begins immediately and begins to show the characteristic signs of biological decomposition within as little as a day. Biological fluids begin to seep from the body. These fluids are loaded with proteins which are a food source for bacteria, insects and mold. As these fluids are exposed to the atmosphere, the death odor is emitted and continues to attract additional bacteria and insects to accelerate the process.  Result of this process can overload both the visual and olfactory (nasal) senses. Additionally, the scene can be dangerous due to the bloodborne pathogens, bacteria and mold spores. Most people understand the risks of exposure to bloodborne pathogens such as HIV and Hepatitis but other risks are associated with these scenes. Exposure to these scenes may result in flu-like illness or attacks on the respiratory system. These scenes are better left to professionals that specialize in blood and biological fluid recovery utilizing personal protective equipment and approved procedures.

Automobile / Vehicle Blood Cleanup

We find that violent activities such as shootings, self inflicted wounds and stabbings often occur inside cars and trucks. Unattended deaths inside a vehicle can be a gruesome sight. Due to environmental factors, biological decomposition is often accelerated inside a vehicle resulting in a large volume of body fluids being released. Proper recovery of all the fluids and sanitizing the vehicle are key to restoring the vehicle to a usable state.

Accidents and Injuries

Just because someone survived an injury or accident does not mean that the aftermath is any less tragic. Industrial accidents can be a traumatic personal experience for co-workers. Besides the potential emotional scarring of cleaning up after a co-worker, friend or family member, retrieval of body fluids by janitorial staffs (even those with bloodborne pathogen training) can quickly mount into more than the untrained professional can safely handle. Critical Incident Stress Syndrome (C.I.S.S.) is a very real threat to the well being of persons that try to deal with these situations.

Millers Crime Scene and Restoration
Palm Springs, Ca
Riverside County
Phone 800-423-1611
E-mail: info@millersrestoration.com


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